At Carved Unlimited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our website, products, and services (collectively referred to as “Services”).
Information We Collect:
- Personal Information: We may collect personal information you provide directly to us, such as your name, email address, shipping address, billing address, phone number, and payment information when you create an account, place an order, or contact us for customer support.
- Device and Usage Information: We may automatically collect information about the device you use to access our Services, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
- Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, personalize content, analyse site traffic, and provide targeted advertising. You can manage your cookie preferences through your browser settings.
How We Use Your Information:
- To Provide and Improve Our Services: We use your information to process your orders, fulfil your requests, communicate with you about your purchases, and provide customer support.
- To Personalize Your Experience: We may use your information to personalize your experience on our website, recommend products, and tailor our marketing communications to your interests.
- To Analyse and Improve Our Services: We analyse how users interact with our Services to understand usage patterns, identify areas for improvement, and develop new features and products.
- To Comply with Legal Obligations: We may process your information to comply with applicable laws, regulations, or legal processes.
How We Share Your Information:
- With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing platforms.
- With Business Partners: We may share your information with our business partners to offer you joint products, services, or promotions.
- For Legal Reasons: We may share your information to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- With Your Consent: We may share your information with other parties with your consent.
Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Choices:
- Access and Update Your Information: You can access and update your account information by logging into your account or contacting us directly.
- Opt Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings.
Children’s Privacy:
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us:
If you have any questions or concerns about our Privacy Policy, please contact us at studio@carvedunlimited.co.za or 041 581 0003.
By using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Last Updated: July 1, 2024
