Welcome to Carved Unlimited! These Terms of Service (“Terms”) govern your use of our website, products, and services (collectively referred to as “Services”). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully.
- Acceptance of Terms: By using our Services, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are under 18, you may use our Services only with the involvement of a parent or guardian.
- Account Creation: You may be required to create an account to access certain features of our Services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- Product Information and Pricing: We strive to provide accurate product descriptions and pricing information. However, errors may occur. We reserve the right to correct any errors and to modify or discontinue any product or service at any time without prior notice.
- Ordering and Payment: By placing an order, you agree to pay the price specified for the products or services, along with any applicable taxes and shipping fees. We accept various payment methods, and all payments are processed securely.
- Shipping and Delivery:
- We will make reasonable efforts to ship your order within the estimated timeframe specified in our Shipping Policy.
- You are responsible for providing accurate shipping information. We are not liable for delays or delivery failures caused by incorrect addresses.
- Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can view the estimated shipping costs during checkout.
- Risk of loss and title for products pass to you upon our delivery to the carrier.
- Returns and Exchanges:
- Our Returns and Exchanges Policy outlines the conditions under which you may return or exchange a product. Please review this policy before making a purchase.
- To be eligible for a return or exchange, you must initiate the process within 30 days of the original purchase date.
- Returned items must be unused, in their original packaging, and with all tags attached.
- For returns due to our error (e.g., wrong item shipped), we will cover the return shipping costs. For other returns, the customer is responsible for the return shipping costs.
- Intellectual Property: All content on our website, including text, images, logos, and designs, is protected by intellectual property laws. You may not use, reproduce, or distribute our content without our prior written consent.
- Disclaimer of Warranties: Our Services are provided “as is” without any warranties, express or implied. We do not guarantee that our Services will be uninterrupted, error-free, or secure.
- Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Services.
- Indemnification: You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with your use of our Services or your violation of these Terms.
- Governing Law and Dispute Resolution: These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in accordance with the rules of the South African law.
- Modifications to Terms: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of our Services after the posting of any changes constitutes your acceptance of the revised Terms.
- Termination: We may terminate or suspend your access to our Services at any time for any reason, including your violation of these Terms.
- Contact Us: If you have any questions or concerns regarding these Terms, please contact us at studio@carvedunlimited.co.za or 041 581 0003.
By using our Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Last Updated: July 1, 2024
